The Landing Meet Eat Sleep is now open
Restaurant Hours:  Mon – Tue: Closed, Wed – Fri: 12 PM – 8 PM and Sat – Sun: 11 AM – 8 PM

Terms & Conditions for The Landing Meet Eat Sleep

Terms & Conditions

By booking a stay at The Landing Balfour, you agree to the following policies:


Deposits & Payments
  • A non-refundable deposit of 25% of the accommodation total is required at the time of booking.

  • The remaining balance of your stay, along with the applicable security deposit, will be charged 15 days prior to check-in.

  • Reservations made within 7 days of check-in must be paid in full at the time of booking.


Security Deposit
  • A $100 security deposit applies to Kokanee and Loki Suites.

  • A $200 security deposit applies to the Tillicum Waterfront Retreat.

  • Security deposits are refundable after check-out, pending inspection.


Cleaning Fees
  • Kokanee Suite: $75 one-time cleaning fee.

  • Loki Suite: $75 one-time cleaning fee.

  • Tillicum Waterfront Retreat: $300 one-time cleaning fee.


Taxes

All rentals are subject to 15% total tax (5% GST, 8% PST, 2% MRDT).


Minimum Stay Requirements
  • Kokanee Suite: 2-night minimum stay.

  • Loki Suite: 2-night minimum stay.

  • Tillicum Waterfront Retreat: 3-night minimum stay.


Cancellation Policy
  • Cancellations made up to 14 days before check-in: Full refund.

  • Cancellations made 14–8 days prior to check-in: 25% of the accommodation total will be charged.

  • Cancellations made within 7 days of check-in: No refund (100% of accommodation total will be charged).


General
  • Guests agree to use the property responsibly and comply with all house rules.

  • Maximum occupancy limits must be respected for each suite.

  • Event pricing may apply for group bookings or gatherings—please inquire in advance.

  • The Landing reserves the right to update or modify these terms at any time.

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